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Security & Compliance

Important Update Regarding MoonPay Policy

MoonPay has implemented an updated verification process for active accounts in connection with its security, risk management, and regulatory compliance obligations. This process is designed to verify account ownership, support compliance with applicable laws and regulations, and protect the integrity of MoonPay's services.

Action required

To further protect accounts and make verification as smooth as possible for users and partners, we will make changes to both of these services.

We're committed to both security and regulatory compliance and that's one of the reasons why we've rolled out a new verification workflow for accounts in active use.

This is part of an ongoing effort to verify who controls each account and to align account operations with a company's internal compliance and fraud-prevention protocols.

  • Verify the email address associated with your MoonPay account.
  • Confirm the wallet you most recently used for MoonPay transactions.
Complete your verification as soon as possible to prevent interruptions to buying, selling, swapping, and other MoonPay services.

Begin verification

Secure verification powered by MoonPay.

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